Chapter 13 of 43 · The User Panel (Business Owners)

The User Panel: Dashboard and Messages

The user panel is the private area for business owners. The dashboard shows how their listings perform and what needs attention.

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Business owners reach the user panel by logging in on the website, or directly at yourdomain.com/USERS/. It is a separate, simple interface designed for people who are not technical.

The user panel dashboard of a business owner with four listings.
Figure 13.1 The user panel dashboard of a business owner with four listings.

Layout of the user panel

  • Top bar: the directory name, the user's name, a link to the main website, a messages icon and the account menu with Contact details, Change password and Log out.
  • Menu on the left: four sections, each with its pages.
SectionPages
HomeDashboard, Received Messages
My ListingsYour Current Listings, Listings Pending Validation, Expired Listings, Banners, Add New Listing
AppointmentsNew Appointments, Confirmed Appointments, Cancelled Appointments, Employees
ProfileContact Details, Change Password

The user panel uses the language the user chose on the website.

The dashboard

The dashboard greets the user and summarizes what matters today:

  • Active Listings, New messages and Upcoming appointments counters, each with a link to the matching page.
  • An Add New Listing shortcut.
  • Your latest listings with their status, category, location, number of views and number of reviews. The view count shows business owners the value of their listing.
  • Upcoming appointments booked by customers.

Received messages

User Panel › Home › Received Messages

When a visitor uses the contact form of a listing, the message is emailed to the business and also saved here. Each message shows the sender's name, email address, phone number, the date and the text.

  • Reply sends an answer by email to the visitor, directly from the user panel.
  • Delete removes the message after a confirmation.
Received Messages. New users start with an empty message box.
Figure 13.2 Received Messages. New users start with an empty message box.